Application of SOA architecture in credit information sharing in Kenya Thesis uri icon


  • The main objective of this study is to explore the use of Service Oriented Architecture (SOA) in Credit Information Sharing in Kenya. The study sought to analyze how service oriented architecture can be used in developing a solution for Credit Information Sharing between Credit Reference Bureaus (CRBs), their data providers and customers in Kenya. To establish the possible use of web services for Credit Information Sharing (CIS) between Banks and (CRBs) in Kenya, to determine what data is required for (CIS) and how the data is acquired by (CRBs) in Kenya, to find out the use web services for integration of data from heterogeneous data sources used by (CRBs) in Kenya and to validate the importance of using SOA for (CIS) by (CRBs), Kenya. This study adopted an applied research design. The study also used purposive sampling in which primary data was collected from Credit managers of banks in Kenya. Secondary data was obtained from publications from the banks. Data was analyzed by means of content analysis. This study revealed that organizations submit both negative and positive data to the credit reference bureau regarding their clients. However, negative information was more than positive. Most organizations use emails, others upload to a secure web site or use FTP to submit information to the credit reference bureau. In addition, organizations use spreadsheet, text file format and PDF to send information. The study also found that organizations access individual/organization contact information, positive information regarding the applicant, negative information regarding the applicant and other information. The study established that information from the credit reference bureau assist the organizations in making decisions at the beginning of the credit approval process.