selected publications

• academic article

  • Managing international development agencies (IDAs): the significance of external stakeholders.  International Journal of Knowledge, Culture and Change Management.  4. 2015
  • Managing non-governmental international development agencies (IDAS): the case of Australia.  International Journal of Knowledge, Culture and Change Management.  10. 2015
  • Situational analysis of the BDS market : empirical evidence from Kenya.  African Journal of Business & Economic Research.  8:33-60. 2013

• case study

  • Icon Telesec Limited A 2006
  • Icon Telesec Limited B 2006

• conference paper

  • The Joint Influence of Relationship Marketing, Social Performance Management and Firm Characteristics on Customer Retention by Microfinance Institutions in Kenya.  ICBEMM 2017 (Oxford) Peer Reviewed Conference Proceedings of the 4th International Conference on Business, Economics, Management and Marketing. 97-108. 2017
  • The Moderating Effect of Social Performance Management on Relationship Marketing and Customer Retention by Microfinance Institutions in Kenya.  46th International Business Research Conference, Melbourne.. 2017
  • Motives for starting and sustaining BDS : empirical evidence from Kenya.  Business Research Conference. 2013
  • Teaching by the case method: Using action research to enhance student participation.  8th World congress, Participatory action research and action learning. 2010

• thesis

  • A framework for a sustainable ICT implementation solution for public primary schools: case of Nairobi West district
  • Integrated intrusion detection security system model
  • Integration of E-commerce and M-commerce: infrastructure, framework and implementation